Privacy Policy

The Holiday Experiences Privacy Policy The privacy of our customers is very important to us and we are committed to protecting your information while you are at www.theholidayexperiences.com. Unless otherwise stated, The Holiday Experinces will never share your personal information with any outside party for any reason without your consent. The Holiday Experiences is hereinafter referred to below as THE.

The following Policy summarises how THE treats the information you provide to THE. By using THE’s website, you consent to the policies and practices described in this Privacy Policy. If changes need to be made to this policy, THE will post those changes here so that you will always be informed about what information we collect, how it may be used, and to whom we may disclose it.

What information is collected? THE’s primary purpose in collecting information is to provide you with personalised services, interactive communications and ease of online shopping. We collect multiple types of information from our website. For example, information is collected when you register to open a THE account for the purpose of making a purchase. During the registration process, you will be asked to provide your phone number, email address, physical address, and create a password to access your account in the future. This voluntary information allows THE to better customise product offerings and notify you about new products, special offers and/or THE rewards. Additional information will be collected to process payments.

Certain information about your use of THE’s site may also be collected through log files and cookies. This information may include which areas of the site you visit and the frequency of your visits to the site and/or these areas.

Log Files We use IP addresses to analyse trends, administer the site, track user movements and gather broad demographic information for aggregate use.

Cookies are a piece of data stored on the user’s hard drive that contains information about the user. The use of a cookie is in no way linked to any personally identifiable information while on our site. When the user closes their browser, the cookie is simply terminated. For example, by setting a cookie on our site, the user does not have to enter a password more than once, thus saving time while on our site. If a user rejects the cookie, they can continue to use our site. Cookies can also enable us to track and target the interests of our users to improve the experience on our site.

Will the information be shared with 3rd parties?

In general, THE will only disclose your personal information to Activity Providers with whom you decide to book services through our website. For example, when you book a HELICOPTER flight tour, we will provide the Activity Provider with the necessary information about you to allow them to confirm your booking. We use reasonable endeavours to ensure that these Parties also protect your personal information. THE will not sell, trade or rent your personal information to others except in the following circumstances: (a) to protect the security of our website and our rights as set out in our Terms and Conditions, (b) in response to legal process or proceedings, to establish or exercise our legal rights, or to defend against legal claims, (c) when we believe in good faith that the law requires such action, (d) to a trusted partner working with or on behalf of THE, provided that such partner has provided us with a confidentiality agreement confirming that they have no independent right to share such information with others, or (e) in connection with the sale of our business or company.

How can you access, update or delete your information? You can access and update your THE Account Information at any time using your email address and THE Password. You can have your email address removed from our Mailing List by sending an email request to info@theholidayexperiences.com with “Remove Me From Your List” in the subject line.

What security measures are in place to prevent the loss, misuse or alteration of my information? We are committed to protecting your information. We use all of the best available security technologies and continually evaluate new technologies to protect your information. However, we cannot guarantee that unauthorised third parties will never be able to bypass these measures or use your personal information for improper purposes. When you place an online order at THE, your credit card information is generally protected using encryption technology known as the Secure Sockets Layer (SSL) protocol. SSL makes it difficult for your credit card information to be intercepted or stolen during transmission.

Do you have further questions about our Privacy Policy? If you have additional questions or comments regarding this policy, please send them via email to THE info@theholidayexperiences.com with “Privacy Policy” in the subject line.